Windows Update Cannot Install Internet Explorer 11

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  1. Windows Update Cannot Install Internet Explorer 11 On Windows 10
  2. Windows Update Cannot Install Internet Explorer 11 For Windows 10

Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

Windows Update Cannot Install Internet Explorer 11 On Windows 10

Dec 11, 2015 Actualy i have some machines of Windows 7 64bit SP1 in our infrastructure, on this i try to install update Windows6.1-KB2731771-x64; It should be installed, but get error, 'The update not applicable to your computer'. It was dowloaded manually, double clicked. It can be globally problem or 'bug' of that update, this KB included for IE11. Jul 27, 2017 Try another IE11 installer. For example from Windows Update or from the Download Internet Explorer 11 website. Review the IE11main.log file in the Windows folder. This log file has information about each installation and is appended for each subsequent installation.

This article provides a list of prerequisite updates and optional updates for Internet Explorer 11.

Original product version: Internet Explorer 11
Original KB number: 2847882

Summary

When you install Internet Explorer 11 for Windows 7, the installer program tries to automatically install some prerequisite components. If this part of the installation fails, Internet Explorer stops the installation process.

In this situation, you must install the prerequisite software manually before you can install Internet Explorer 11 for Windows 7.

To do this, use the links in the List of prerequisite updates for Internet Explorer 11 section to obtain the individual update components.

Make sure that the installation of other updates is complete

Internet Explorer 11 for Windows 7 cannot automatically install prerequisites if any update installation is in progress or if a system restart is pending.

To check whether you have an ongoing update installation or a pending restart in Windows 7, open Control Panel, click System and Security, and then click Windows Update. Then, take the following action, as appropriate:

  • If an update installation is in progress, let that installation finish before you try to install Internet Explorer 11 for Windows 7.
  • If all updates are installed but a system restart is pending, restart your computer before you try to install Internet Explorer 11 for Windows 7.

Windows Update Cannot Install Internet Explorer 11 For Windows 10

List of prerequisite updates for Internet Explorer 11

Windows Update Cannot Install Internet Explorer 11

The following table lists the prerequisite updates for Internet Explorer 11 in Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack 1 (SP1). You must have the following updates installed before you can install Internet Explorer 11 in Windows 7 SP1 and Windows Server 2008 R2 SP1.

To download the updates, click the link for the appropriate file, depending on whether you are running a 32-bit or 64-bit edition of the operating system.For more information about specific updates, click the following article numbers to go to the Microsoft Knowledge Base articles.

Note

To apply these updates, you must have Service Pack 1 (SP1) for Windows 7 and for Windows Server 2008 R2 installed.

KB numberDownload linkTitleDescription
2729094Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
An update for the Segoe UI symbol font in Windows 7 and in Windows Server 2008 R2 is availableThis update adds support for emoji characters and some control glyphs that are included in Windows 8 and in Windows Server 2012. After you install this item, you may have to restart your computer.
2731771Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
An update that provides new APIs for conversion between local time and UTC in Windows 7 or in Windows Server 2008 R2 is availableThis update provides new APIs for conversion between local time and Coordinated Universal Time (UTC). After you install this item, you may have to restart your computer.
2533623Download packages for WindowsMicrosoft Security Advisory: Insecure library loading could allow remote code executionThis update provides new API improvements for Windows to help developers correctly and securely load external libraries. After you install this item, you may have to restart your computer.
2670838Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
A platform update is available for Windows 7 SP1 and Windows Server 2008 R2 SP1This update provides improved features and performance in Windows 7 SP1 and Windows Server 2008 R2 SP1. It includes updates to the following DirectX components: Direct2D, DirectWrite, Direct3D, Windows Imaging Component (WIC), and Windows Advanced Rasterization Platform (WARP). Additionally, it includes updates to the Windows Animation Manager (WAM), the XPS Document API, and the MPEG-2 Video Decoder. After you install this item, you may have to restart your computer.
> [!NOTE]
> If this update is uninstalled, Internet Explorer 10 will also automatically be uninstalled.
2786081Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Internet Explorer 10 does not save credentials for a website after you log off or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1Internet Explorer 10 does not save credentials for a website after you log off from or restart a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1. This issue occurs because the WinInet cache task is not notified to close when you log off from or restart the computer. This update corrects this issue. After you install this update, you may have to restart your computer.
2834140Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
'0x00000050' Stop error after you install update 2670838 on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1Assume that you install update 2670838 on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. You have a combination of Intel and AMD video cards in a hybrid configuration on the computer. In this situation, the computer intermittently crashes.

List of optional updates for Internet Explorer 11

The following updates are not required to install Internet Explorer 11. However, these updates will provide a better experience when they are installed.

KB numberDownload linkTitleDescription
2888049Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Update is available that improves the network performance of Internet Explorer 11 in Windows 7 SP1 and Windows Server 2008 R2 SP1After you install this update, Windows sends ACK messages without any delay when it uses Transmission Control Protocol (TCP) protocol connections.
NOTE
The TCP protocol is a common protocol that a computer uses in network connections.
2882822Download x86 package for the 32-bit version of Windows
Download x64 package for the 64-bit version of Windows
Update adds ITraceRelogger interface support to Windows Embedded Standard 7 SP1, Windows 7 SP1 and Windows Server 2008 R2 SP1The iTraceRelogger interface is a dependency to enable certain features in Internet Explorer 11 F12 tools (for example, the UI Responsiveness tool.
After this update is installed, the application that is dependent on the iTraceRelogger interface can enable certain features that run in Windows Embedded Standard 7 SP1, Windows 7 SP1, and Windows Server 2008 R2 SP1.
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Important

The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

This article helps you resolve the problem that some prerequisites of Internet Explorer 9 can't be installed automatically.

Original product version: Internet Explorer 9
Original KB number: 2399238

When you install Internet Explorer 9, additional software and components are also installed as part of the process. They are Internet Explorer 9 prerequisites. Their details vary, depending on the operating system that your computer is running. If some of these prerequisites can't be installed automatically, the Internet Explorer 9 installation process won't finish. In that case, you must manually install the prerequisite software and components that are described later in this article.

Things to consider before you go the manual install route

Make sure that no updates are being installed and that no restart is pending

Internet Explorer 9 might not automatically install prerequisite software and components if one of the following conditions is true:

  • The installation of other updates is in progress.
  • The system is awaiting a restart.

To check whether these things are causing the problem, do one of the following steps:

  • In Windows 7, click Start, click Control Panel, and then click Windows Update.
  • In Windows Vista, click Security in Control Panel, and then click Windows Update.

If an update installation is in progress, let the installation finish before you try to install Internet Explorer 9. If updates have been installed but the system hasn't yet been restarted, restart your computer before you try to install Internet Explorer 9.

Also note that if there's a restart pending, you may receive the following error message:

The updates were not applicable.

Make sure you're not running a prerelease version of Windows

If you're using a prerelease version of Windows, these updates won't install. And you'll receive the updates were not applicable error message. When you receive this error message, make sure that your computer is running a released, genuine copy of Windows 7 or Windows Vista Service Pack 2 (SP2).

If you're not sure which version of Windows is installed, follow these steps:

  1. Click Start, type msinfo32 in the Start Search or Search programs and files box, and then press Enter.

  2. Locate your operating system next to OS Name and your system architecture type next to System Type.

Manually install the Internet Explorer 9 prerequisites

If you've ruled out the automatic installation issues we asked you to consider in the previous section, go ahead and manually install the prerequisite software and components. To do so, use one of the following methods, as appropriate for the operating system you're running.

For Windows 7 or Windows Server 2008 R2

  • A performance and functionality update is available for Windows 7 and Windows Server 2008 R2 (KB2454826)

For Windows Vista or Windows Server 2008

  • Information about Service Pack 2 for Windows Vista and Windows Server 2008 (KB948465)

  • Description of the Windows Graphics, Imaging, and XPS Library (KB971512)

  • Platform update supplement for Windows Vista and Windows Server 2008 (KB2117917)

    Note

    You must install update 971512 before you install this update.

Known issues

You may receive an error message when you try to install Internet Explorer 9. Installation problems can have various causes. For more information about how to resolve these problems, see How to troubleshoot Internet Explorer 9 installation problems.