Cisco Jabber 11.9 Download Windows 10

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Windows jabber 11.9.3 configuration failed to update from TFTP. Hi all, I am trying to update jabber-config.xml file by adding url and pickup group on jabber 11.9.3. What I did is: - edited jabber config file.uploaded jabber config file to tftp ( all cucm pub and subscirbers) -restarted tftp service. cleared cache, resetted jabber, signed in. Cisco Jabber Video for TelePresence was developed to work on Windows XP, Windows Vista, Windows 7, Windows 8 or Windows 10 and can function on 32-bit systems. The most popular versions of the Cisco Jabber Video for TelePresence are 4.8, 4.7 and 4.6. This program is an intellectual property of Cisco Systems, Inc.

How do I clear the cache in Cisco Jabber for Windows?

How do I delete the Cisco Jabber for Windows cache?

How do I remove cached data from Cisco Jabber for Windows?

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To clear the cache in Cisco Jabber for Windows 10.6 and Newer:

  1. Close and exit out of Jabber (if still running).
  2. Browse to the Jabber cache folder. This data is found in the following directories:
    • Win 8, 8.1, 10:
      • %userprofile%AppDataCiscoUnified CommunicationsJabberCSFConfigservice-location.xml
      • %userprofile%AppDataLocalCiscoUnified CommunicationsJabberCSFHistory%Username%
      • %userprofile%AppDataRoamingCiscoUnified CommunicationsJabberCSFConfigservice-location.dat
      • %userprofile%AppDataRoamingCiscoUnified CommunicationsJabber
      • %userprofile%AppDataLocalCiscoUnified CommunicationsJabber
    • Win 7:
      • %userprofile%AppDataLocalCiscoUnified CommunicationsJabber
      • %userprofile%AppDataRoamingCiscoUnified CommunicationsJabber
      • %userprofile%AppDataCiscoUnified CommunicationsJabberCSFConfigservice-location.xml
    • Note: The location services in Jabber has to be enabled in order to see the service-location.xml file within the directory.
  3. Delete all the data found in the above directories.
    • Note: Discovery cache never expires any new SRV records deployed will not be picked up by the client cache can be manually cleared by deleting the directories above.
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  • Reboot the computer after performing these steps.